"Irregular operations" could have many meanings, from weather or other disruptions lasting a few hours to major catastrophes or competing uses of airports that could disrupt passenger service for days, weeks, or months until normal operations are restored. In the wake of the weather-related multi-hour disruptions in early 2007, an ACI-NA workshop on "Passenger Service during Irregular Operations" will be held on January 17-18, 2008, at the Hilton Crystal City Hotel in Arlington, VA. Only through a concentrated process of localized planning by all stakeholders can we avoid or reduce the impact of future disruptions. This workshop will bring together all stakeholders to identify issues requiring advance coordination and suggest best practices to avoid failures of passenger service. Airport and airline operations and public service staff, airport concession operators, communications professionals, emergency personnel, federal agency staff and others involved in planning for and responding to irregular operations should plan to attend this important workshop
For further information contact meetings@aci-na.org. To register, go to Irregular Operations Workshop Homepage.
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